At the core of the 99 Spoons story is something simple and universal: people love ice cream. Not some people. Not certain demographics. Not specific markets. Everyone loves ice cream. The joy, the nostalgia, the way it marks celebrations and soothes difficult moments — these are human constants. 99 Spoons took that love and built a business model around it.
The Universal Appeal Factor
Starting a business is hard. Market research, customer discovery, demand validation — these are complex, time-consuming processes with uncertain outcomes. Soft serve vending sidesteps much of this complexity because the demand is known. Ice cream is one of the most consumed food categories in America, with tens of billions of dollars in annual market size and deeply embedded purchasing habits across every demographic.
When you place a 99 Spoons machine in a high-traffic location, you're not creating demand — you're capturing it. You're making it easier for people who already want ice cream to get it, in a place where they couldn't before. This demand capture model is fundamentally more reliable than demand creation.
How to Start: The Complete Process
Step 1: Educate Yourself
Visit 99spoons.com, read through the information, and connect with our team. Ask your questions. Understand the machine, the support system, the ongoing costs, and the revenue potential. Make an informed decision.
Step 2: Identify Your Location
Research high-traffic venues in your area. Hospitals, colleges, entertainment venues, hotels, and shopping malls consistently perform well. Reach out to facility managers, discuss the concept, and evaluate the opportunity. If you want help, 99 Spoons' location procurement partners are available.
Step 3: Make Your Investment
Single machine: $17,499. Two machines: $16,999 each. Three machines: $16,499 each. Plus $49/month software and $10/month card reader per machine. Understand your cost structure and model your expected revenue based on your location's foot traffic.
Step 4: Receive and Train
Your machine arrives via white-glove delivery — installed and ready for training. Complete the in-person training (approximately 2 hours) and you're operational.
Step 5: Manage and Grow
Monitor your machine daily through the remote management platform. Restock regularly. Maintain the machine per schedule. Evaluate performance at 90-day intervals. Add machines as you validate your model and identify additional locations.
The Love That Sustains the Business
What makes soft serve vending a sustainable business is the same thing that made it an opportunity in the first place: people genuinely love ice cream. They come back. They bring friends. They make it a habit. A well-placed 99 Spoons machine with a happy customer base isn't just a transaction machine — it's a neighborhood institution, a campus favorite, a hospital ritual. That love sustains the business through seasons, through economic fluctuations, through everything.
Start your own soft serve vending business today at 99spoons.com.