99 Spoons Reviews & Testimonials

No. 99 Spoons is a Pasadena, CA-based company (3866 E Colorado Blvd) with 4+ years in business, 165+ active operators and 325+ machines sold across the US. Our machines are Intertek certified and have passed health department inspection nationwide. We sell machines. Operators make money by placing them in strong locations and maintaining them. Email us at sales@99spoons.com with any specific concern.

Yes. The $49/month covers real-time sales tracking, temperature monitoring, menu management, and technical support. No per-transaction fees, no royalties, no revenue share. Third-party costs (consumables, insurance, Nayax fee) are paid directly to those vendors — we don't mark them up or take a cut.

All machines include a standard warranty and ship with a spare parts kit. The cloud dashboard alerts you (and us) before most problems affect service. Most issues are resolved remotely. A national network of technicians is available for on-site labor warranty claims. The same team that trains you supports you — no third-party call centers.

Yes. You own the machine outright. Sell it to anyone, anytime, without 99 Spoons' approval or involvement. This is categorically different from a franchise.

This is the most important variable in the business. 99 Spoons provides a full location procurement guide, third-party placement specialist referrals ($1,500–$2,000, paid directly to the specialist), and a direct pre-purchase consultation where we'll give you honest feedback on your location idea. We would rather you put one machine in a great location than two in mediocre ones.